Privacy Policy


Effective Date: January 26, 2026


Legacy Builders Construction Group LLC, doing business as Legacy Builders (“Legacy Builders,” “we,” “us,” or “our”), values your privacy and is committed to protecting your personal information.


This Privacy Policy explains how we collect, use, and protect information obtained through our website, forms, and communications.


Information We Collect


We may collect personal information that you voluntarily provide, including but not limited to:


  • Name


  • Phone number


  • Email address


  • Property address


  • Project details or inquiry information


Information may be collected through website forms, estimate requests, phone calls, text messages, or email communications.


How We Use Your Information


We use the information collected to:


  • Respond to inquiries and estimate requests


  • Provide project updates and scheduling communications


  • Deliver customer support and service notifications


  • Improve our services and customer experience


We do not sell, rent, or trade your personal information to third parties.


SMS Communication & Consent


By submitting a form, requesting an estimate, or otherwise providing your phone number, you consent to receive SMS messages from Legacy Builders related to:


  • Estimates


  • Scheduling


  • Project updates


  • Customer support communications


Message frequency varies. Message and data rates may apply.


You may opt out at any time by replying STOP to any message. For assistance, reply HELP.


SMS consent is not shared with third parties or affiliates for marketing purposes.


Email Communications


If you provide your email address, we may contact you regarding your inquiry, estimate, project updates, or service-related information. You may opt out of non-essential emails at any time.


Information Sharing


We may share information only as necessary to:


  • Perform services you request


  • Comply with legal obligations


  • Protect the rights, property, or safety of Legacy Builders or others


We do not share personal information for lead resale, affiliate marketing, or third-party SMS campaigns.


Cookies


We use cookies and similar tracking technologies to ensure proper website functionality, analyze website traffic, and improve user experience. These technologies may collect information such as browser type, device information, pages visited, and time spent on the site.


Cookies help us understand how visitors interact with our website and allow us to improve performance and usability. We do not use cookies to sell personal information.


Users may control or disable cookies through their individual browser settings. Disabling cookies may limit certain features or functionality of the website.



Data Security


We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.


However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Third-Party Services


Our website and communication tools may utilize trusted third-party service providers (such as website hosting, CRM systems, or messaging platforms) strictly to support business operations. These providers are contractually obligated to protect your information.


Your Privacy Rights


You may request access to, correction of, or deletion of your personal information by contacting us using the information below.


Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Information


If you have questions about this Privacy Policy or our data practices, contact us at:


Legacy Builders Construction Group LLC

545 Lenoir Road

Kingsport, TN 37660

Phone: (423) 579-6581

Email: sales@legacybuilderstn.com